Terms of service

Terms and Conditions

  1. Object

These General Conditions regulate the acquisition of the products offered on the website www.notgolfbrand.com and tienda.notgolfbrand.com, owned by 3F ONLINE BUSINESS S.L. (hereinafter, NOTGOLFBRAND).

The access, navigation and use of said website implies the express and unreserved acceptance of all the terms of these General Conditions. Likewise, the acquisition of any of the products entails the full and unreserved acceptance of each and every one of the General Conditions indicated, without prejudice to the acceptance of the Particular Conditions that may be applicable when purchasing certain products.

These General Conditions may be modified without prior notification, therefore, it is advisable to read their content carefully before proceeding with the acquisition of any of the products offered.

  1. ID

NOTGOLFBRAND, in compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, informs you that:

  • Your name: 3F ONLINE BUSINESS S.L.
  • Its commercial name is: NOTGOLFBRAND.
  • Its NIF is: B88362884.
  • Its registered office is at: C / General Arrando 34, 28010 MADRID (Spain)
  1. Communications

To communicate with us, we put at your disposal different means of contact that we detail below:

  • Phone: 687447494
  • E-mail: hello@notgolfbrand.com
  • Postal address at C / General Arrando 34, 28010 MADRID (Spain).
  • All notifications and communications between users and NOTGOLFBRAND will be considered effective, for all purposes, when they are made through any of the means detailed above.


  1. Products

The products offered, along with their main characteristics and their price, appear on the screen. The physical appearance of the products sent by NOTGOLFBRAND may not be exactly the same as in the graphic materials included in the website.

NOTGOLFBRAND reserves the right to decide, at any time, the products and / or services offered to users. In this way, NOTGOLFBRAND may, at any time, add new products and / or services to those currently offered. Likewise, NOTGOLFBRAND reserves the right to withdraw or stop offering, at any time, and without prior notice, any of the products offered.

All this without prejudice to the fact that the acquisition of any of the products can only be done through the subscription or registration of the user, granting by NOTGOLFBRAND to the interested party a username and password, or they will be created by the user himself, the which will identify and enable you personally to have access to the products.

Once inside www.notgolfbrand.com, and to access the contracting of the different products, the user must follow all the instructions indicated in the purchase process, which will mean reading and accepting all the general and particular conditions set at www.notgolfbrand.com.

  1. Availability and substitutions

NOTGOLFBRAND intends to guarantee the availability of all the products that are advertised through www.notgolfbrand.com. However, in the event that any requested product is not available or if it has been sold out, the customer will be informed by email as soon as possible, informing him of the delay in shipment and that the shipment will proceed as soon as the product enters stock as soon as possible.

If the product is not available, and the consumer having been informed of it, NOTGOLFBRAND may supply a product with similar characteristics without a price increase, in which case, the consumer may accept or reject it, exercising their right of withdrawal and termination of the contract.

In case of unavailability of all or part of the order, and the rejection of the replacement products by the customer, the refund previously paid will be made by the same means by which the payment was made.

  1. Purchase and / or contracting process

To make any purchase at www.notgolfbrand.com, the customer must be of legal age.

In addition, it will be necessary for the client to register at www.notgolfbrand.com through a data collection form in which the information necessary for contracting is provided to NOTGOLFBRAND; data that in any case will be true, exact and complete about their identity and that the client must expressly consent by accepting the privacy policy of NOTGOLFBRAND.

Purchase ticket

When making the purchase, a purchase invoice will be generated with the breakdown of the items included in the total amount that will be sent to you by email.

  1. Prices, expenses and taxes

The prices of the products that are collected in www.notgolfbrand.com and in the communications with the client will be expressed in Euros unless otherwise stated and will be guaranteed during the validity period of the same, except for printing errors and whatever be the destination of the order.

The final prices of all the products, (and where appropriate, the final prices per unit of measure, when required) together with their characteristics, offers, discounts, etc., are reflected in each of the articles that appear in the budget shared with the client.

  • The products have VAT included.
  • The VAT rate is 21%.
  • Shipping costs: NOTGOLFBRAND reserves the right to charge shipping costs when deemed necessary.


Product prices can change at any time. In this case, the price to be applied will be the one in force on the date the order is placed. In any case, the final cost will be communicated to the customer in the electronic purchase process before he formalizes his acceptance.

  1. Payment Methods

We put at your disposal these forms of payment:

  • By credit or debit card

You can make the payment immediately through the secure payment gateway SSL. If it is necessary to make any return or cancellation of the order, the amount will be refunded through the same payment card. Both personal and banking data will be protected with all the security measures established by the Organic Law on Data Protection 15/1999 and its Development Regulations with total confidentiality.

  1. Warranty

Products purchased through www.notgolfbrand.com have a two-year warranty period from the time of purchase, which covers possible manufacturing defects in the product.

The term is two years for all items except those that have a previous expiration date, in which case this will determine the validity period of this guarantee.

Deficiencies caused by improper use or manipulation, or defects derived from any external cause are excluded from the guarantee.

  1. Liability and disclaimer

The consumer and user have the right to repair the product, to replace it, to lower the price or to terminate the contract, as established in Chapter II Tít. IV Book II of the General Law for the Defense of Consumers and Users.

If the product is not in accordance with the contract, the consumer may choose between the repair or replacement of the product, both being free for the consumer, which will be carried out within a reasonable period of time depending on the nature of the products. and the purpose for which they were intended.

If the repair is completed and the product is delivered, it is still not in accordance with the contract, the consumer may demand its replacement, the price reduction or the termination of the contract.

  1. Customer service and claims

To file any complaint or claim with NOTGOLFBRAND, the client should contact the customer service department through the email address hola@notgolfbrand.com.

  • Customer service hours: Monday to Friday from 09:00 a.m. until 6:00 p.m.

According to the Resolution of online disputes in consumer matters of the EU and in accordance with Art. 14.1 of Regulation (EU) 524/2013, we inform you that the European Commission provides all consumers with an online dispute resolution platform that is It is available at the following link: http://ec.europa.eu/consumers/odr/.

NOTGOLFBRAND only offers services in relation to the replacement of textile products and golf accessories.

  1. Applicable legislation

In case of having to resort to the Courts to settle any controversy between the parties, if the user is a consumer, the Courts and Tribunals of their domicile will apply.

The language used will be Spanish.

  1. Form

You have available the withdrawal and claim forms through the email hola@notgolfbrand.com